Dec 10 2008
I gotta get it off my chest!
I work in the cellular phone repair business. Everyday I see broken phones from broken hinges to water damage. Today I am going to vent a frustration or two aimed at the customers. Yeah, I have to stand in front of them as they tell me all innocent-like how they did not do a thing to the phone, it just quit working. They baby their phones, so they say! I look at this “Baby” and there are scratches and dents all over the casing. In over half of the incidents, the glass on the front of the phone is cracked, or sometimes even missing! I’m glad I am not a child in these peoples homes! On those days when I am PMS-ing, I will actually call them on it. Usually I just shake my head and let the customer ramble on about how good they treat their phones. PLEEEASE!! Or how about the people who bring in a cell phone that has condensation inside the LCD casing, or wet labels under the battery…. but of course the phone was NEVER near water. There is NO WAY the phone could have gotten wet. Yeah, and I have a bridge I want to sell you, too.
THEN… there are the customers who come in and ask for a replacement battery or wall charger. I grab it, hand it to them, and they ask me “Will it work?” I so, so, SO much want to tell them “No, we sell broken stuff”. OR… they ask me “Are you sure it is the right one?”. Why would I give them a charger that is different than what they asked for? I want to ask them where they work so I can go and ask stupid questions to them. Even after I tell some of them “Yes, it is the correct charger (or battery, or etc)” they insist on plugging it in and making sure. I want to go to my Burger King server next time I visit that establishment and insist I be allowed to see how my burger is being prepared so I know it is being done properly.
What the hell, people?? This is my job! I know what I am doing! I am not a blonde bimbo, nor a floozie… why do you doubt me?
OK, rant is done. I had to get that out of my system before the next idiot customer comes in and I direct all this towards him. Who knows? If he insists the phone broke into two pieces and he didn’t DO ANYTHING to it… all bets are off.
Till next time—-
